Returns/Cancellations
Returns
You have 30 days from your delivery date to start a return.
To be eligible, items must be unused, unworn, and in their original packaging.
Items purchased under a Buy One Get One Free (or similar multi-item promotional) offer, or other promotional offers such as Clearance Sale, as indicated at checkout, are final sale and not eligible for a refund to your original payment method. These items remain eligible for store credit or exchange within the standard 30-day window.
Returns can be redeemed as store credit, an exchange, or a refund to your original payment method:
- Store credit - You'll receive 100% of your return's value as store credit, with no restocking fee deducted.
- Exchange - swap for a different item from our current collection. You'll only be charged the price difference, if any.
- Refund to original payment method - a $15 restocking fee is deducted from your refund.
To complete your return, please click here
We offer free returns. Shipping label can be created from the link above.
Items arrived damaged or defective? That's covered under our Warranty policy, not the standard return process above - please contact us here.
Order Change/Cancellations
We begin processing orders immediately so we can ship as fast as possible. Because of this, we can't guarantee changes or cancellations once an order is placed - including item swaps, address updates, and cancellation requests.
For all other orders, once processing has started we're unable to make changes or guarantee a cancellation. If your request can't be made in time, you'll need to wait for delivery and then follow our return process above.
Please double-check your shipping address at checkout. If an order ships to an incorrect address and we weren't contacted in time to correct it, we can't guarantee its recovery or redelivery.