Returns/Cancellations

Returns

You must return your item(s) back to us no later than 30 days from the delivery date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns may be redeemed for store credit or a refund:

If you choose store credit, you will receive the full value of your return, with no deductions.
If you choose to receive your money back to your original payment method, a $15 restocking fee will be deducted from the refund amount.

To complete your return, please click here

We offer free returns. Shipping label can be created from the link above.

Order Change/Cancellations

We process orders the same business day to ensure fast shipping. Because of this, we cannot guarantee that changes to your order (including product details, cancellations, or shipping address updates) can be made after it has been placed.

If you need to make a change, please contact us as soon as you place your order. While we will do our best to accommodate your request, we cannot promise adjustments once processing has begun.

If an order cannot be updated or canceled, you will need to wait until it arrives and then follow our return process. Please note that if an incorrect shipping address was provided and we were not contacted, we cannot guarantee delivery to the correct address

Reviews Summary

Customers say they had a great experience with Verano Hill, praising the quality and craftsmanship of the bags they purchased. Many highlight the fast shipping and secure packaging, with orders often arriving earlier than expected. Consumers also noted that the bags look like Read More the photos online, which builds trust in the brand. Several reviewers mentioned receiving compliments when using their bags, and some shared that they are repeat customers due to their satisfaction with previous orders. Overall, people appreciate the style, durability, and accurate representation of the products.

Incredible out of this world quality

The emails for shipping timeframe were spot on, and I appreciated having advanced notice because I was so excited about this delivery and when I got the items I was absolutely blown away by the quality and the unboxing experience

I love my bag so much

I love my bag so much! Posted it and has over 90 comments I was blown away! The material is so good, and the bag is stylish! Thank you

Beautiful little purse was a gift from…

Beautiful little purse was a gift from my mom for Christmas

Beautiful

Beautiful bag loved every details of it, can’t wait to used soon for the function I’m going to, and it’s called Juliet as my own name is.
Totally owning it.

Love it!!

My purse came faster than expected and I love it. Its perfect for the party i got it for!!

Customer Reviews

Returns/Cancellations